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Privacy Policy

Last updated: 12 June 2026. This policy explains what personal data ROYLINA ("we", "us") collects, why, and what rights you have over it.

1. Who we are

ROYLINA (roylina.com) is a UK beauty community platform. For data protection purposes we are the data controller for the personal data described below. Contact: hello@roylina.com.

2. What we collect

Account data — name, username, email address, password (stored hashed), and any profile details you choose to add (photo, bio, city, specialties).
Content you create — posts, comments, photos, critique requests, products, messages and price submissions. Price submissions are published only as anonymous aggregated statistics — your name is never shown next to a price.
Verification documents — if you apply for Verified UK Pro status, your qualification and insurance certificates. These are stored on private storage, are never publicly accessible, and are viewed only by our review team.
Payment data — payments are processed by Stripe or PayPal. We never see or store your card number; we keep only the order record (what was bought, when, for how much).
Technical data — IP address, browser type and pages visited, used for security (rate limiting, spam prevention) and to keep the site working.

3. Why we use it (legal bases)

To provide the service (contract) — accounts, content, messaging, purchases, the Price Index.
To keep the platform safe (legitimate interest) — spam prevention, fraud prevention, moderation.
To send you emails you've chosen (consent) — the weekly digest and notification emails, all of which you can switch off in Settings or via the one-click unsubscribe link in every email.
To meet legal obligations — tax and accounting records for purchases.

4. Who we share it with

We do not sell personal data. We share it only with processors needed to run the service: payment providers (Stripe, PayPal), email delivery, and hosting. Each is bound by data-processing agreements.

5. How long we keep it

Account data: while your account exists. Verification documents: while your verification is active, plus 12 months. Order records: 6 years (UK tax law). You can delete your account at any time from Settings — this removes your profile and personal data; anonymised aggregate statistics (e.g. a price that's already part of a city average) may be retained.

6. Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data; object to or restrict processing; and take your data elsewhere (portability). Email hello@roylina.com and we'll respond within 30 days. You can also complain to the ICO (ico.org.uk).